Shipping & Delivery Policy
Information about our shipping options, timing, and policies
Standard Shipping
Our standard shipping option provides reliable delivery at affordable rates for all domestic orders.
- Delivery Time
- 3-5 business days
- Cost
- €5.99 (Free for orders over €50)
Express Shipping
Need your items quickly? Choose our express delivery option for faster service.
- Delivery Time
- 1-2 business days
- Cost
- €12.99
Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take an additional 1-2 business days.
Additional Information
Order Tracking
A tracking number will be provided via email once your order has been shipped. You can use this to monitor the status of your delivery.
Shipping Restrictions
Some products cannot be shipped to certain locations due to local regulations. We'll notify you if there are any restrictions for your order.
Frequently Asked Questions
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account and viewing your order history.
What if my package is damaged or missing items?
Please contact our customer service within 48 hours of receiving your package if it arrives damaged or is missing items. We'll work quickly to resolve the issue.
Do you ship to P.O. boxes?
Yes, we do ship to P.O. boxes for standard shipping options, but express shipping requires a physical address for delivery.
How are shipping costs calculated?
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery location. The exact cost will be displayed at checkout before you complete your purchase.